Terms and conditions

Please read these terms carefully. If you have any questions or complaints about these services, please contact us at [email protected]

Please note that by ordering any of our Services, you agree to be bound by these Terms and the other documents expressly referred to.

We reserve the right to amend or modify these Terms and Conditions without prior notice. If they are amended or modified in such a way that they significantly impact the student, we will inform the student by email or by adding an appropriate message to the website. 

 

1 Our services

 

This website offers access to online learning courses for Arabic for different levels, ranging from beginners to advanced levels. They are suitable for learners wishing to study Arabic at beginner’s level and above. 

 

2 Conditions for subscription

 

In order to proceed with the subscription to the online courses, this website requests some personal data. The treatment of such data conforms with the Data Protection Laws and Privacy Policy Statement that can be found on this site.

The student declares that his/her personal data are correct and true at the time of completing the registration forms.

 

3 Period of subscription

After signing up, the student will have access to the course for 18 months across any devices he/she owns. So the student can start anytime and re-watch as often as possible. After 18 months, the student’s subscription will expire.

 

4 Payment

 

All subscriptions are payable on registration.

Payment of the subscriptions can only be made by a valid Credit/Debit Card or via a valid PayPal account.

 

We retain the right to amend the prices for subscriptions without notice. All payments are taken through the secure sites of our payment processing partners. We do not take any direct payments ourselves and we do not hold any credit card details on our site.

 

5 Student’s right to use the materials and student’s obligations

 

Subscription to the online Arabic courses grants one individual user a non-exclusive, non-transferable licence to access a particular course for the user’s personal, non-commercial use.

The student agrees not to copy, share, transmit, broadcast, publish, re-create or market in any way or through any medium any of the content of the courses and support materials for which he or she has subscribed without the expressed consent of Totally Arabic. The student will indemnify Totally Arabic against all claims, losses, liabilities, expenses, fines and penalties of whatsoever nature made, incurred or imposed as a result of a breach by the student of the terms of this clause.

The student agrees not to re-sell or make any other commercial use of the services or content.

The student is not entitled to use a single licence for multiple users or to allow multiple users to log in, either privately or for commercial reasons such as use in a language school.

 

6 Subscription password and security

 

The student is responsible for maintaining the secrecy of his or her password and username.

The student agrees not to pass the user name and the password for the subscription to other users allowing them to access the content. If we become aware that one subscription is being used by multiple users, or multiple users are sharing one account, we will close the account immediately, block any access to the content for that student who has violated the agreement and pursue a claim for reimbursement of losses incurred by such a breach of use.

The student accepts full responsibility for every activity of the student within the website covered by these terms and is responsible for any claim and threat related to or deriving from the use or abuse of his/her participation in the online courses and/or the services. The student commits to notify Totally Arabic immediately via the email address provided with this website of any non-authorized use of his/her username and/or password, or of any other violation of security which the student becomes aware of. The student can, at any time, change his/her password by following the instruction given by the system.

 

7 Termination by the Publisher

 

The Publisher (Totally Arabic) can, at any moment and without any previous notice, stop the supply of services and cancel the subscription to the online courses in the following instances:

  1. when the student uses the online course for illegal purposes or for the transmission or exchange of material that is illicit, vexatious, slanderous or defamatory, harmful to the privacy of others, abusive, threatening, vulgar, obscene or in any other way reproachable or that violates, or could violate, the rights of industrial or intellectual property or other rights of any Third Party,

  2. when the student provides the user ID and password to unauthorised users,

  3. when the student violates any of the specific conditions of service of this website, which is covered by these terms.


8 Provision of the Services / Quality of Services

 

We will provide you with access to the online Arabic learning materials once you have subscribed. You will need to log in using your chosen username or email address and password to access the course materials online.

You can log into the website from any computer using your assigned username and password but you should be aware that not all computers may have the software that will enable you to access all of the Course Materials.

We provide free content which will enable students to test the content fully prior to subscription and to ensure that the content functions well on the student’s chosen personal computer.

Whilst we try to ensure that the website does not contain any error, defect, malfunction or corruption, we do not accept responsibility for any damage to or loss of data on the student’s personal computer system, network or server that results from using the online courses or from downloading any materials that are made available via this website. 

We cannot promise that access to the website will be uninterrupted or error free at all times. There may also be occasions when access to the website is interrupted for emergency maintenance or repairs or to carry out upgrades to improve the performance or functionality of the website. Access may also be interrupted due to failures of telecommunications links and equipment, which are beyond our control.

The student accepts that he/she will not have a claim for breach of contract against us in the case of such a period of unavailability, and also acknowledges that we cannot be held responsible for any delay or disruptions that are inherent in the operation of the internet and the World Wide Web, including viruses.

 

9 Copyright

 

All the content on this site (videos, texts, illustrations, audio files, .pdf files etc) are owned by Totally Arabic. No part of this site may be copied, reproduced, re-engineered or re-created without the prior consent of the owner, Totally Arabic.

 

10 Limitations of Warranty

 

The student expressly agrees that the use of the services is at the student’s exclusive risk. The services are offered ‘as they are’ and ‘as available’. Totally Arabic does not offer any guarantee that the services correspond to the specifications required by the student. Furthermore, Totally Arabic does not offer any guarantee that the results which the student expects or hopes to achieve through the use of the services will be achieved.

 

11 Disclaimer

 

Totally Arabic maintains this website to enhance public access to high quality. Our goal is to ensure that the content is relevant to learners’ needs, is up-to-date and accurate. We appreciate it if any errors are brought to our attention and we will try to correct them as quickly as possible. However, we accept no responsibility or liability whatsoever with regard to the information and content on this site. There may sometimes be links to external sites over which we have no control and for which we assume no responsibility (see our Privacy Policy at totallyarabic.thinkific.com/pages/privacy).

 

12 Liability

 

By subscribing to the services of this website, the student commits to use the services exclusively for legal purposes. The student is totally responsible for the content of any messages and texts sent by him/her or on his/her behalf to Third Parties via the services, as he/she recognizes that he/she is the only person responsible for them and frees Totally Arabic from any subsequent claim or request. The student agrees to reimburse Totally Arabic for any cost deriving from claims or actions brought against it by a Third Party for damages caused by the student or by people authorized by the student to access the services.

If you wish to contact us, you can reach us at any time by clicking on the appropriate contact link on this website.

 

13 Refund

 

Under the Consumer Rights Act, Totally Arabic has a duty to (a) perform the service with reasonable care and skill, and (b) make sure information that has been given to the student about the course - written or spoken - is binding where the student has relied on it to make the purchase. 

Totally Arabic have gone over and beyond to fulfil the above terms by specifically providing a sample of the course for free, and making the full service available immediately after purchase. 

On these grounds, no refund will be made to students once the course is purchased and no transfer of the course in whole or in part can be made. Fees are non-refundable in the case of the abandonment or cancellation of the course.

 

Further details about our Privacy Policy can be found in a separate dedicated document.